Key Benefits

• Implement A Patient Centered Medical Home That Improves Clinical Outcomes & Revenues
• Dramatically Improve How Work Flows & Resources Are Used With Lean & Redesign Management Principles
• Leverage Proven Benchmarks From Successful Peers to Improve Chronic Illness Care
• Successfully Implement Electronic Health Records With A Positive Return on Investment
• Integrate A Solid Business Case For Transforming Care Delivery
• Avoid Common Pitfalls of Improvement Initiatives With Five Key Drivers of Success Background

Background

Specializing in redesigning medical practice operations, Houck & Associates helped pioneer sustainable improvements in access, workflows, EHR implementation, satisfaction, and financial results nationwide. Projects include assisting the American Academy of Family Physicians TransforMED project, federal CMS initiatives implementing components of the Patient Centered Medical Home and assisting medical groups, hospitals, and payers improve outcomes. Houck & Associates brings industry experience that few firms can match, beyond consulting to managing and leading healthcare organizations, even providing care. This broad, hands-on expertise brings clients more practical, real world solutions; the ability to understand your needs and build skills to sustain desired change. The result? Rather than being blind-sided by today’s challenges, clients gain a new ease in implementing enduring improvements in group practice operations.

In addition to extensive national consulting work, Houck & Associates CEO, Suzanne Houck has authored a comprehensive book on redesigning clinical office practice that’s received a 5 star rating by users nationwide. We speak regularly at national healthcare conferences sponsored by the American Hospital Association, American Medical Group Association, Medical Group Management Association, and the Healthcare Financial Management Association. We also publish in national journals and serve on healthcare advisory boards.

Before founding Houck & Associates, Suzanne Houck served as a health care management consultant with KPMG, Chief Operating Officer of Critical Care Inc, ambulatory care manager, and nurse practitioner in academic, public health, and group practice settings.