Presentations

• TransforMED American Academy of Family Physicians National Demonstration Project Launch, Successfully Implementing Electronic Health Records In Your Practice.

• TransforMED American Academy of Family Physicians, National Demonstration Project Launch, Redesigning Operations In Medical Office Practice.

• Centers for Medicare & Medicaid Services, Quality Improvement Conference,
  Operational Redesign Of Medical Office Practice.

• Outpatient Care Institute, Best Practices In Ambulatory Care.

• Denver Health, Idealized Design Of Clinical Office Practice.

• Towards An Electronic Patient Record-TEPR, Before and After an EHR: Surviving and Thriving Through the Change.

• American Hospital Association, The Delicate Balance: Matching Services With
  Conflicting Reimbursement.

• Healthcare Intelligence Network, Innovative Medical Office Visit Models.

• California Academy of Family Physicians, Succeeding With Planned Care, Diabetes Collaborative.

• Lumetra, QIO Quality Improvement Conference, Preparing For Electronic Health Records: Improving Operations.

• American Hospital Association, Beyond The Beast In The Garden, How Healthcare Leaders Achieve Breakthrough Results In the Face of Difficulties.

• Healthcare America, How Today’s Patients & Innovative Providers Are Transforming
  Healthcare, December.

• National Association of Community Health Centers, Improving Access In Community
  Health Centers.

• Forum For Healthcare Strategists, Giving Innovative Physicians A Competitive Edge.

• South Cascades Alliance, Primary Care In The New World Of Healthcare.

• HealthCareAmerica, Show Me The Money: Reduce Your Costs While Improving
  Patient Satisfaction.

• Massachusetts Hospital Association, Improving Efficiency & Satisfaction In Outpatient Care.

• Caritas Christi Healthcare, Turning Employees & Patients Into Raving Fans.

Publications

• Migrating Workflows From Paper To Your EHR, Practice Management News.

• What Works, Effective Tools & Case Studies To Improve Clinical Office Practice,
  HealthPress Publishing, 2004, 152 pp.

• Do Patients Belong On Your Team, Practice Management News.

• Three Keys To Sustainable Redesign, Practice Management News.

• Attaining Lasting Change, Physicians Practice.

• Avoiding Common Pitfalls Of Electronic Health Record Implementation,
  Practice Management News.

• Getting Started With Planned Care, Practice Management News.

• Why & How To Initiate Simple Change, California Family Physician.