Below are publications and articles written by our staff.
Amazon.com: American Medical Group Association: Selected Chapters of "What
Works" Case Study 1 - Clinica Campesina Practical tools and how to's for successfully launching group visits
Why
the patient lives and the customer usually Why The Patient Lives But The Customer Dies Avoiding Common Pitfalls Of Electronic Health Record Implementation Migrating Workflows From Paper To Your EHR You will need Acrobat to view and print these documents. |
Houck & Associates is proud to announce the publication of What Works, Effective Tools & Case Studies To Improve Clinical Office Practice, authored by Suzanne Houck, founder of Houck & Associates. What Works is a practical guide to implementing sustainable improvement in outpatient care and physician practices. From the impact of core values to leveraging resource utilization and streamlining key processes, the reader will find step-by-step strategies to guide change. Case studies provide hands-on experience from a variety of sites. Visual tools make intangible processes easier to see and compare. What Works also highlights useful tools for “seeing” and managing the patient experience. From smoothing patient flow to improving access and removing delays, the reader will find ideas to improve clinical, satisfaction, and financial outcomes. 
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